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Home » Student Success » Special Education » Program Improvement » Technical Assistance » Dispute Resolution

Dispute Resolution

OSPI encourages parents and school districts to work together to try and resolve disagreements that affect a student's special education program at the lowest possible level. When parents and districts are not able to resolve differences through direct communication, there are more formal dispute resolution options available.

Technical assistance resources on this page include research, articles, tools, templates, technical assistance centers, and websites. (Note: Use of the resources included on this site does not guarantee that the district's performance or determination status under section 616(d), will improve for the next reporting period.)

Dispute Resolution (General)

Citizen Complaints

Due Process

Resolution Agreements (Indicator 15)

  • Information on Resolution Sessions - IDEA 2004 establishes a resolution period after the due process hearing request is provided to the other party. An explanation of the resolution period is provided in this document.

Mediation Agreements (Indicator 16)

  • Sound Options Mediation Group website - Sound Options Group serves as the Administrative Agent to OSPI for Washington State to provide mediation services under Part B of the IDEA. IDEA mediation services are available at no charge to parents, school districts, lead agencies, or service providers.
  • Mediation in Special Education (Sound Options Mediation Group brochure) - This two-page brochure provides families, districts, and other interested parties with a brief overview of the mediation process.
  • CADRE Participation in Mediation website - The link is an external website hosted by the CADRE (The Center for Appropriate Dispute Resolution in Special Education) and provides a variety of resources, articles, videos, and frequently asked questions relating to the mediation process.