E-Rate Program

Frequently Asked Questions

1. Where is current E-rate information?


2. What is the email address and helpline number for the Schools and Libraries Division (SLD)?


3. Where do I find the recent K-20 master contracts and E-rate information?


4. How do I find out if my school has an approved technology plan for the e-rate?


5. How do I find out if my school has filed a current Form 479 (CIPA Certification) and Letter of Authorization?


6. Is my district eligible for E-rate discounts?


7. Where can I find master contracts from DIS to review the terms and conditions?


8. Where can I find the SPIN Number (Service Provider Information Number) for each provider?


9. Where can I find the NCES (National Center for Educational Statistics) code for my school?


10. Who do I contact for state-level E-rate information?

Where is current E-rate information?
USAC’s Schools and Libraries Division Web site.

More general information here:

• November 2008 E-rate training – streaming video.
• Accompanying handouts.

What is the email address and helpline number for the Schools and Libraries Division (SLD)?
Toll-free – 888-203-8100. Or email your E-rate Question.

Where do I find the recent K-20 master contract and E-rate information ?
Check our K-20 Master Contracts page.

How do I find out if my school has an approved technology plan?
Check the technology plans approved for E-rate.

How do I find out if my school has filed a current Form 479 (CIPA Certification) and Letter of Authorization?

• Schools with form 479 (CIPA Certification) filed for E-rate/2009.
• Schools with Letters of Authorization filed for E-rate/2009-10 and 2010-11.

How much discount is my district eligible to receive?
Eligibility is based on the free and reduced lunch data reported to OSPI and published in the Washington State Report Card.

Where can I find existing contracts from DIS to review the terms and conditions?
Check the Department of Information Services contracts site for Master Contracts.

Where can I find the SPIN Number (Service Provider Information Number) for each provider?
Use the SLD search engine.

Where can I find the NCES (National Center for Educational Statistics) code for my school?
Use the NCES search engine.

Who can I contact for state-level E-rate information?
Contact Susan Tenkhoff, the state E-rate coordinator, (360) 725-5103.